AI voice and AI texting are no longer futuristic concepts—they’re here now, transforming the way real estate agents follow up with leads and manage their databases.
In a recent episode of Real Estate Team OS, team leaders and Ylopo clients Kyle Draper and Tiffany Gelzinis shared how they’re using Ylopo’s AI² (AI Text + AI Voice) to engage new leads, re-activate old databases, and free up their agents to focus on the conversations that matter most.
Why AI Voice is a Game-Changer
Kyle Draper described AI voice as “mind-blowing, mind-blowing, mind-blowing.”
Here’s why:
Ylopo’s AI voice calls prospects, introduces itself as a digital assistant, and has natural conversations with them.
Once interest is confirmed, the AI instantly performs a live call transfer to an available agent.
Teams can set it up pond-based, meaning multiple agents get the transfer call, and whoever answers first wins the opportunity.
👉 Real example: Kyle’s uncle signed up on his site and later raved about his “great conversation with Jesse from the team.” The twist? Jesse wasn’t a team member at all—it was Ylopo’s AI voice assistant.
Even when consumers recognize they’re speaking to AI, the reaction is overwhelmingly positive. One seller told Kyle:
“That was AI I was just talking to, right? That’s amazing.”The takeaway? AI voice isn’t about tricking people—it’s about showing your team is tech-forward while creating cost-effective, compliant conversations that lead to more appointments.
Why AI Texting Feels Human
For Tiffany Gelzinis and her team, AI texting has been a critical piece of lead conversion for years.
She explained:
Unlike automated texts that often feel robotic, Ylopo’s AI texting responds naturally, empathetically, and conversationally.
AI handles new leads and re-engages past leads based on behavioral triggers—like looking at the same property five times in 24 hours.
Agents can seamlessly jump into the AI conversation inside Follow Up Boss, picking up where the assistant left off for a warm handoff.
Tiffany’s rule of thumb:
If it’s a quick chat, keep AI engaged.
If it’s a substantial conversation, the human agent takes over.
“AI is responding to behavior. It keeps the conversation going when my team doesn’t have the time—and that means we’re jumping into more real conversations, faster.”Solving the ISA Problem
Traditionally, teams hired inside sales agents (ISAs) to call old leads and set appointments. But ISAs are expensive and limited.
Ylopo AI² changes that:
AI voice never gets tired, never misses a call, and never gets discouraged when a lead ghosts.
AI texting nurtures until the prospect raises their hand.
Agents step in only when it’s worth their time.
That means better efficiency, lower costs, and more live conversations with motivated buyers and sellers.
Bonus: Training Agents with AI
Kyle also uses Ylopo’s sister company, MaverickRE, to train agents with AI roleplay:
New agents practice daily conversations with AI that’s tougher than a human roleplay partner.
The AI scores them on asking for appointments and following scripts correctly.
Even top producers use it as a “warm-up” before their lead gen sessions.
“It’s like batting practice before the big game.”
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Tiffany’s Pro Tip for Adoption
For teams worried about coverage: Tiffany set up opportunity time for AI live transfers. Agents know exactly when they’re on-call to answer AI handoffs, and competition kicks in when someone beats them to the lead.
“When agents see their peers getting showings from AI transfers, they want to jump in faster. That’s how adoption grows.”Why Thousands of Agents Are Already Using Ylopo AI²
New Leads: AI engages instantly, qualifies, and transfers only when it’s worth the agent’s time.
Old Databases: AI never stops working old leads, reviving past investments into fresh opportunities.
Cost Savings: AI replaces or supplements ISAs at a fraction of the cost.
Proven Results: Teams like Kyle’s and Tiffany’s are already using it successfully, and thousands of agents nationwide are running AI² every day.
Struggling agents:
End the vicious cycle of wasted time and money on dead-end leads.
Ready to Put AI² to Work in Your Business?
Whether you’re a solo agent or running a large team, Ylopo’s AI² helps you convert more leads—without adding more hours to your day.
👉 Learn how Ylopo’s AI Voice + AI Texting can transform your follow-up.
Aaron Franklin
Head of Growth
Aaron "Kiwi" Franklin is the Head of Growth at Ylopo and an innovative technologist and serial entrepreneur who has over 25 years of experience creating digital solutions for major brands and pioneering companies at the intersection of technology and real estate. His depth of expertise stems from leading development of the first website for Apple to founding a global community of over 1,000 elite athletes.