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Getting Started

What technical skill level do I need — do I have to be a tech person to use this?

Do You Need to Be Tech-Savvy to Use Ylopo? — You Asked, We Answered
Getting Started Question 22 · Answered by Barry Jenkins

What technical skill level do I need — do I have to be a tech person to use this?

Barry Jenkins, Realtor-in-Residence at Ylopo
Barry Jenkins
Realtor-in-Residence — runs one of the top Ylopo-powered teams in the country
Summary — what Barry covers in this video

If you can use a smartphone and email, you can run Ylopo.

Barry is direct: Ylopo is not designed for tech people — it's designed for real estate agents. You don't need to know how to run ads, configure a CRM, or understand algorithm logic. Ylopo's onboarding team handles the technical setup. Your job is to know your business: your market, your target buyers and sellers, and how many agents you're running.

Barry's threshold test: if you can check email, text clients, and navigate a basic dashboard, you have the technical skills needed to use Ylopo. The platform does have depth for those who want it — but none of it is required to get started and start closing leads.

Built for agents, not developers

Ylopo's interface is designed for real estate professionals, not technical users. If you can navigate a smartphone, you can navigate Ylopo.

Onboarding handles the tech setup

Ylopo's team sets up your portal, connects your CRM, and launches your campaigns. You don't need to configure any of it yourself.

Depth is there if you want it

Power users can customize follow-up sequences, audience targeting, and lead scoring. But none of that is required to get started — you can layer it in as you grow.

Full Transcript

"Let me give you the short version first: if you can use a smartphone, you can use Ylopo. That's genuinely the bar. I'm not a developer. I'm not a digital marketer. I'm a real estate agent who runs a team, and I have been using this platform successfully for years. You do not need to understand Facebook ads or Google algorithms or CRM integrations to use it."

"Here's why: the technical work is handled by Ylopo's team. When you sign up, their onboarding team builds your search portal. They connect your CRM. They set up your ad campaigns and configure the targeting. They launch everything. You don't click a single button inside Facebook Ad Manager. You don't write ad copy. You don't figure out pixel tracking. That's their job. Your job is to show up when a lead needs talking to, and to work the pipeline the system builds for you."

"What you do need to know is your business. You need to be able to tell Ylopo who your target buyers and sellers are, what markets you serve, how many agents you're running, and what your monthly marketing budget is. Those are agent questions, not tech questions. The inputs are business inputs. The tech is handled for you."

"Now, I want to be honest: there is depth here if you want it. Once you're up and running and you want to understand why certain leads are converting better, or you want to customize Raiya's follow-up sequences, or you want to dig into your campaign analytics — all of that is available. The platform has a lot of capability underneath the surface. But none of it is required to get started. I've seen agents close significant business from Ylopo without ever going deeper than checking their daily lead notifications."

"My honest threshold test: can you check email, send a text, and click through a dashboard? If yes, you have everything you need. The platform will teach you the rest as you go."

Getting Started
What does the first 30, 60, and 90 days look like after I sign up — what should I actually expect?
Barry Jenkins
Getting Started
How long until I start seeing leads come in after I turn on Ylopo?
Barry Jenkins
Product & AI
What is "Managed Marketing" — who actually does the work, and how hands-off can I be?
Ge

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How long until I start seeing leads come in after I turn on Ylopo?

How Long Until Ylopo Leads Start Coming In? — You Asked, We Answered
Getting Started Question 21 · Answered by Barry Jenkins

How long until I start seeing leads come in after I turn on Ylopo?

Barry Jenkins, Realtor-in-Residence at Ylopo
Barry Jenkins
Realtor-in-Residence — runs one of the top Ylopo-powered teams in the country
Summary — what Barry covers in this video

Leads typically start within days — but the first week is about calibration, not closing.

Barry gives a straightforward timeline: once your campaigns are live, leads typically start flowing within 48–72 hours. Social leads usually come fastest because Facebook audience targeting kicks in quickly. PPC campaigns take a bit longer to calibrate — Google needs impression data to optimize. Barry's advice for the first week: don't panic if the early leads seem low quality, and don't celebrate if the first few are great.

The first 2–4 weeks are when the algorithm is learning your audience and your market. Consistent lead quality usually improves after the first 30 days as the system accumulates data. The important thing is to have your follow-up ready before the leads arrive, not after.

First leads within 48–72 hours

Once campaigns are live, leads typically start flowing within two to three days. Social leads usually arrive first.

First weeks are calibration, not performance

The algorithm is learning your market. Lead quality in week one isn't representative of what you'll see at 60 or 90 days.

Set up follow-up before leads arrive

Have your CRM connected and Raiya configured before your campaigns launch. Don't scramble to set up systems when leads are already coming in.

Full Transcript

"Short answer: fast. Within 48 to 72 hours of your campaigns going live, you'll typically see your first leads come in. That always surprises clients who expect a long runway. The ad platforms — particularly Facebook — are good at finding audiences quickly once they have a target profile. So when your Social campaigns launch, the lead flow usually starts within a couple of days."

"PPC campaigns take a little longer to calibrate. Google needs impression data to figure out how to optimize your bids and audience targeting. So in the first week, your PPC lead flow might be slower than your Social lead flow. That's normal — it usually picks up within two to three weeks as the algorithm accumulates data."

"Here's the mindset I want you to have in the first two to four weeks: this is calibration time, not performance time. The leads that come in during week one are coming from the broadest possible audience — the algorithm hasn't had time to learn who in your market is actually engaging with properties. You might get some low-quality leads early on. You might get some great ones. Don't read too much into either. The system is still learning what works in your market, and it gets smarter every week."

"The most important thing I tell every new Ylopo client: set up your follow-up systems before the leads arrive, not after. Make sure your CRM is connected. Make sure Raiya is configured. Make sure you know what happens when someone registers on your portal. I've seen agents scramble to set up their CRM in week two while leads are already coming in and not getting followed up with. Don't be that agent. Get the infrastructure ready during your onboarding, so that when the first lead arrives at 11pm on a Tuesday, Raiya is already on it."

"By day 30, you'll have a clearer picture of your lead flow, your cost-per-lead, and which channels are performing best in your market. That's when the real evaluation starts. Not in week one."

Getting Started
What does the first 30, 60, and 90 days look like after I sign up — what should I actually expect?
Barry Jenkins
Getting Started
What technical skill level do I need — do I have to be a tech person to use this?
Barry Jenkins
Product & AI
How does Ylopo's AI actually work — what does it say to my leads, and who controls the script?
Ge

See all the questions

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What does the first 30, 60, and 90 days look like after I sign up — what should I actually expect?

Ylopo First 30-60-90 Days: What to Expect — You Asked, We Answered
Getting Started Question 20 · Answered by Barry Jenkins

What does the first 30, 60, and 90 days look like after I sign up — what should I actually expect?

Barry Jenkins, Realtor-in-Residence at Ylopo
Barry Jenkins
Realtor-in-Residence — runs one of the top Ylopo-powered teams in the country
Summary — what Barry covers in this video

The first 30 days are setup. Leads start flowing fast. By day 90, your database is compounding.

Barry walks through the three phases from his own experience. Days 1–30: Ylopo's onboarding team sets up your search portal, connects your CRM, and launches your first ad campaigns. You'll see leads come in within the first week — often faster than clients expect. This phase is about getting systems right, not closing deals. Days 31–60: Your pipeline starts to build. Raiya is following up with early leads, some will be engaging, and you'll start seeing which leads are worth pursuing personally.

Days 61–90: You have 60+ days of data, your AI is working a database of hundreds of leads, and some early leads may be ready to transact. This is also when most clients know whether the system fits their business.

Days 1–30: Setup and first leads

Onboarding sets up your portal, CRM integration, and first campaigns. Leads typically start flowing within the first week.

Days 31–60: Pipeline builds

Raiya is following up, leads are engaging, and you start to feel the rhythm. Focus on responding when the AI surfaces hot leads.

Days 61–90: Database starts compounding

By 90 days you have a real database working for you. Some early leads may be ready — and the AI has been warming the rest the whole time.

Full Transcript

"I love this question because it sets realistic expectations, and that's really important with any lead generation platform. Let me walk you through what I actually experienced and what I've seen other agents experience when they start with Ylopo."

"Days 1 through 30 are setup and early leads. Ylopo's onboarding team is going to build your search portal — the branded property search site that your leads will use. They'll connect your CRM, configure the AI settings, and launch your first ad campaigns. What surprises most new clients is how fast leads start coming in. Within the first week of your campaigns going live, you'll typically see leads registering on your portal. That's exciting — but I want to calibrate expectations here. The first 30 days are not about closing deals. They're about getting your systems configured correctly and watching how the early data comes in. Don't evaluate the platform on month one performance."

"Days 31 through 60 are when it starts to feel like a real system. By now you have a growing database. Raiya has been following up with your early leads — some of them have started engaging more actively, returning to search listings, expanding their search criteria. You'll start to see which leads are warming up and which ones are still cold. This is when you want to get into the habit of responding quickly when the AI surfaces a lead that's showing real intent. The rhythm of the platform starts to click in this phase."

"Days 61 through 90 are the checkpoint. By day 90, you have a real database of several hundred leads. Your AI has been following up with all of them. Some of your earliest leads — the ones who registered six to eight weeks ago — might be ready to start having a real conversation. You have enough data to see your cost-per-lead, your lead volume trends, and which channels are converting best in your market. Most agents at the 90-day mark have a clear sense of whether this system is working for their business."

"My advice for the entire 90-day period: resist the urge to judge it too early. I've seen agents cancel at day 45 because they hadn't closed anything yet — and then learn that three of their leads closed with other agents six months later. The database you build in your first 90 days is worth more than any single closing you might or might not get in that period. Stay patient, stay responsive when Raiya surfaces hot leads, and trust the system to do the long-term follow-up work it was built for."

Getting Started
How long until I start seeing leads come in after I turn on Ylopo?
Barry Jenkins
Getting Started
What technical skill level do I need — do I have to be a tech person to use this?
Barry Jenkins
ROI & Results
How long does it typically take to close a deal from a Ylopo lead?
Barry Jenkins

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What support is available — can I call a real person when something goes wrong?

What Support Does Ylopo Offer? — You Asked, We Answered | Ylopo
Getting Started Question 23 · Answered by Ge

What support is available — can I call a real person when something goes wrong?

Ge, Co-Founder and President of Ylopo
Ge
Co-Founder, President & CMO — owns every pricing and product decision at Ylopo
Summary — what Ge covers in this video

You get a real onboarding team, an account manager, and access to real people when things break.

Ge walks through Ylopo's support structure in two phases. The first phase is onboarding — when you sign up, you get a dedicated onboarding specialist who walks through your portal setup, CRM integration, ad campaign launch, and platform configuration. This isn't a video course you watch alone; it's live, guided support with a real person.

The second phase is ongoing: after you're set up, you have access to an account manager who knows your account and can be reached by phone, email, or scheduled call. Ge acknowledges that no platform is immune to technical issues — when something breaks, there is a real person you can reach, and support is not hidden behind a chatbot wall.

Dedicated onboarding specialist

When you sign up, a real person walks you through setup — portal, CRM integration, campaign launch. Not a video series. Live, guided onboarding.

Ongoing account manager

After onboarding, you have an account manager who knows your account. Reachable by phone, email, or scheduled call — not just a ticket queue.

Real people, not just chat bots

When something breaks, you can reach a real person. Support isn't hidden behind an auto-reply wall or a 5-day email queue.

Full Transcript

"Support is something I take personally, because I've seen what happens at companies where it's an afterthought. You sign up, get handed a help center article, and you're on your own. That's not how we run things. When you sign up for Ylopo, the first thing that happens is you get matched with an onboarding specialist — a real person whose job is to get your system up and running correctly."

"What does onboarding actually look like? It's a series of live sessions, not pre-recorded videos. Your specialist walks through your search portal setup, makes sure your CRM integration is connected and syncing properly, gets your ad campaigns launched with the right geographic targeting, and configures the AI follow-up settings for your business. We don't consider you 'onboarded' until everything is actually working. The goal is that by the time we're done, you have leads flowing and your team knows how to use the platform."

"After onboarding, you move into the ongoing support relationship. You have a dedicated account manager — someone who knows your account, your market, and your setup. This is not a rotating help desk where you explain your situation from scratch every time you call. Your account manager is your point of contact for questions, optimizations, and escalations. They're reachable by phone, by email, and you can schedule calls when you need to go deeper on something."

"Now, I'll be honest: no software platform is bug-free. Things break. Integrations have issues. Ads get flagged occasionally. When that happens, we want to make sure you can get a real person on the phone quickly, not wait three days for an email response. Support is part of the product. An agent who can't reach anyone when something breaks isn't getting the value they paid for — and we know that."

"The best way to understand our support model is to ask about it directly on the demo call. You can meet the type of person who'd be handling your account, ask what the response time looks like, and get a sense of whether the relationship model feels right for your business. We'd rather you go in with accurate expectations than find out something different after you've signed."

Getting Started
What does the first 30, 60, and 90 days look like after I sign up — what should I actually expect?
Barry Jenkins
Getting Started
What technical skill level do I need — do I have to be a tech person to use this?
Barry Jenkins
Getting Started
How long until I start seeing leads come in after I turn on Ylopo?
Barry Jenkins

See all the questions

Every question your prospects ask — answered on camera, no scripts, no spin.

← Back to All Questions Book a Free Demo