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Contracts & Data

"No long-term contracts" — what does that actually mean? Can I cancel month-to-month, and what's the process?

Ylopo Contract Terms Explained — You Asked, We Answered | Ylopo
Contracts & Data Question 24 · Answered by Ge

"No long-term contracts" — what does that actually mean? Can I cancel month-to-month, and what's the process?

Ge, Co-Founder and President of Ylopo
Ge
Co-Founder, President & CMO — owns every pricing and product decision at Ylopo
Summary — what Ge covers in this video

No long-term lock-in — but "no contract" still has a process.

Ge explains what "no long-term contracts" actually means in practice. Most Ylopo services do not require annual or multi-year commitments — the structure is designed so clients stay because the platform works, not because they can't leave. Standard cancellation requires notice, typically 30 days, and the exact terms are confirmed at signing.

Ge makes an important distinction: ad spend commitments (the money going to Google and Facebook on your behalf) may have different terms than the platform fee itself, and clients should understand both during onboarding. There is no penalty clause for canceling — when you decide to leave, the process is straightforward.

No annual lock-in

Ylopo doesn't require you to sign a year-long contract for most services. You're not paying for 12 months upfront or committing to a penalty if you leave.

Standard notice required

Canceling isn't instant — standard notice (typically 30 days) is required. The exact terms are confirmed at signing and reviewed during your demo call.

Ad spend terms may differ

The platform fee and the ad spend commitment are separate. Ad spend going to Google and Facebook may have its own terms — confirm both during onboarding.

We say "no long-term contracts" a lot, and we think you deserve a straight answer on what that actually means. Not a sales line, but the real breakdown so you can make a confident decision before you ever talk to us.


What "no contract" actually covers

No long-term contract means you don't sign an annual or multi-year agreement to get started with Ylopo. There's no 12-month lock-in, and there's no penalty clause if the platform turns out not to be the right fit.

That's the core of it.

We built things this way specifically because we want you to stay because Ylopo is working for your business, not because you're contractually stuck. If you're generating ROI, you don't need a contract to keep you around.

And if you're not getting value, holding you to one doesn't serve either of us.


What "no contract" doesn't mean

But here's the thing: that freedom has one practical boundary, and it's worth knowing before day one.

No contract doesn't mean you can cancel on a Tuesday and stop being charged by Thursday. Standard 30-day notice is required before things wind down. Here's why that's fair:

  1. Active ad campaigns are running on your behalf
  2. Leads are being generated and need proper handoff
  3. Systems require a clean, structured wind-down process

 

The exact notice period is covered during your demo and confirmed at signing. Nothing unusual, nothing buried.


Platform fee vs. ad spend: two separate things

That 30-day window also exists because your investment with Ylopo moves on two separate timelines. And understanding the difference upfront is what makes onboarding smooth instead of surprising.

Your total investment breaks down like this:

Component What it covers Who it goes to
Platform fee Technology, managed marketing, and ongoing support Ylopo
Ad spend The actual cost of buying ads Google and Facebook directly

Ad platforms sometimes have their own campaign structures with specific timing. We walk through all of this during onboarding so there's nothing you're seeing for the first time after you've already signed.

If you want the full picture before you commit, bring it up on your demo call. That's exactly what it's there for.


The short version

By the time you get to that call, here's everything distilled into what actually matters:

  1. No year-long lock-in
  2. No penalty for leaving
  3. Standard 30-day notice required
  4. Platform fee and ad spend are separate line items with separate terms

 

We think that's the right way to run a business where the product has to earn your continued investment every single month.


Ready to see what Ylopo can do for your business?

We built Ylopo around one idea: your technology should work hard enough that you'd never want to leave. Our platform combines AI-powered lead generation, dynamic remarketing, and a fully managed advertising system designed specifically for real estate agents and teams.

We run your Google and Facebook campaigns, qualify your leads, and keep your pipeline moving. And we do all of that without locking you into an agreement that stops serving you the moment results slow down.

If you're generating leads but struggling to convert them, our behavioral AI nurtures those contacts over time so opportunities don't slip through the cracks. If you're starting fresh, we'll help you build a pipeline from the ground up with targeting strategies built on years of real estate-specific data.

There's no risk in learning more.

Full Transcript

"When we say 'no long-term contracts,' here's what that actually means: we don't require you to sign an annual or multi-year agreement to get started with Ylopo. You're not locked in for 12 months. There's no penalty clause that charges you a cancellation fee if you decide the platform isn't working for your business. That's the core of what we mean, and it's a deliberate choice."

"The reason we structured it this way is simple: we want clients to stay because Ylopo is working, not because they're contractually trapped. If someone's generating ROI, they don't need a contract to keep them around. And if someone's not getting value, holding them to a contract doesn't do either of us any good. So we built the business around performance and results rather than lock-in."

"Now here's what 'no contract' doesn't mean: it doesn't mean you can cancel on a Tuesday and stop being charged that Thursday. Standard notice is required — typically 30 days — because there are campaigns running, leads being generated, and systems that need to be properly wound down. The exact notice period is covered during your demo and confirmed at signing. It's very standard, nothing unusual."

"There's one distinction I want to make sure you understand: the platform fee and the ad spend are separate. The platform fee is what you pay Ylopo to run your technology and managed marketing. The ad spend is the money going directly to Google and Facebook to actually buy your ads. Those may have different terms. Ad platforms sometimes have their own campaign structures with specific timing. We cover all of this during onboarding so there are no surprises. If you want to know the exact terms before you commit, that's a completely normal question to ask on the demo call and we'll walk you through it."

"The bottom line: no year-long lock-in, no penalty for leaving, standard 30-day notice. We think that's the right way to run a business where the product has to actually earn your continued investment every month."

See all the questions

Every question your prospects ask — answered on camera, no scripts, no spin.

If I cancel Ylopo, do I keep all my leads and data — or does it disappear?

Do You Keep Your Leads If You Cancel Ylopo? — You Asked, We Answered
Contracts & Data Question 25 · Answered by Ge

If I cancel Ylopo, do I keep all my leads and data — or does it disappear?

Ge, Co-Founder and President of Ylopo
Ge
Co-Founder, President & CMO — owns every pricing and product decision at Ylopo
Summary — what Ge covers in this video

Your leads are yours. They don't disappear when you cancel.

Ge is direct: when you cancel Ylopo, your leads go with you. The contacts in your database were generated under your brand, entered into your system, and belong to you — not to Ylopo. Before canceling, you can export your full database and import it into any CRM.

Ge emphasizes this point because it's a common fear: that walking away from a lead gen platform means losing years of accumulated contacts. With Ylopo, that's not the case. The database you built is an asset you own outright, and Ylopo has no claim on it after cancellation.

Your database is yours

Every lead in your Ylopo account is your property — not Ylopo's. Cancel and your contacts come with you, not to Ylopo's servers.

Export before you cancel

Before canceling, export your full lead list from the dashboard. The data is yours and you can import it into any CRM to keep working your pipeline.

No data hostage-taking

Ylopo doesn't impose data lock-in conditions. There are no restrictions on exporting your contacts, and nothing disappears when you leave.

"If I leave Ylopo, do I lose my leads?"

We get why it comes up. You've put real time and money into building your database. And the last thing you want is to find out the platform owns what you built.

So let us be upfront: your leads are yours, full stop. When you cancel, you leave with everything. Nothing gets wiped, nothing gets retained, nothing disappears.


The reason nothing disappears

Here's the thing: nothing disappears because the leads were never ours to begin with. Every contact that comes through Ylopo lands in your database under your brand.

The ads running on your behalf carry your name. The property search portal your prospects use is branded to your business.

The relationship those leads have is with you. We're the infrastructure that generated them and the AI that followed up, but ownership was always yours. That's the foundation everything else is built on.


What you take with you when you go

Once that's clear, the practical side gets pretty simple. Before canceling, a full export of your database takes just a few minutes through the platform dashboard.

Here's what that file contains:

What's included in your export Details
Contact information Names, emails, phone numbers
Activity history Every touchpoint and interaction logged
Notes Everything your team has recorded
Lead source data Where each contact originated
Pipeline status Current stage for each lead

You import that spreadsheet into whichever CRM you're moving to. Your pipeline keeps moving without missing a beat. No rebuild, no starting over, no lost context on leads you've been nurturing for months.


Why we built it that way

The reason that export is so complete, and the reason we don't make leaving harder than it needs to be, comes down to what we actually believe about client relationships.

Keeping someone on the platform because walking away would cost them their database isn't retention. It's a trap.

And we're not interested in building a business that way. We'd rather earn your continued business by producing results.

If Ylopo stops making sense for you, you should walk away with everything you built. That's the only version of this that's actually fair.


What "everything you built" keeps producing

Turns out, the database you take with you doesn't stop working once you've moved on. Real estate leads have long cycles, often 12 to 24 months or more, which means contacts you generated on Ylopo can close well after you've switched platforms.

A few things worth keeping in mind:

  1. Leads generated now can close 6–24 months down the road
  2. Activity history and notes travel with you, so context isn't lost mid-nurture
  3. Long-cycle contacts don't reset when you switch tools. They pick up wherever you left off
  4. Your database is a long-term asset that compounds over time, regardless of which platform you're currently using

 

The database you build while on Ylopo doesn't belong to a chapter of your business. It belongs to the whole story.


Ready to start building that story? Let's talk.

That whole story starts with generating the right leads in the first place. And that's where we come in. At Ylopo, we offer:

  1. AI-driven lead generation
  2. Behavioral lead nurturing through our Ylopo AI text and AI voice
  3. Dynamic remarketing that keeps your brand in front of prospects over the long haul
  4. A full seller suite designed to help you win listings and stay top of mind

 

Everything we build is designed to grow your business and your database, an asset that's yours to keep, carry, and compound on for years.

If you're exploring whether Ylopo is the right fit, we'd love to walk you through what the platform looks like in practice. No pressure, no pitch theater. Just a real conversation about what you're trying to build and whether we can help you get there faster.

Schedule a demo today and see how we help agents and teams grow pipelines they own for life.

Full Transcript

"This is one of my favorite questions to answer because the answer is so simple: your leads are yours. Full stop. When you cancel Ylopo, you do not lose your database. Your contacts don't get wiped, deleted, or retained by us. Everything you generated while on the platform is your property, and it leaves with you."

"Here's how that works in practice. Every lead that enters your Ylopo system lands in your database under your brand. Those contacts were generated by ads running under your name, driving people to a search portal that has your branding on it. The relationship those leads have is with your business, not with Ylopo. We are the infrastructure that generated the leads and the AI that followed up with them — but the contacts themselves were never ours to begin with."

"Before you cancel, we'd recommend doing a full export of your lead database through the platform dashboard. It's a straightforward download — you get a spreadsheet with your contact information, notes, activity history, and whatever your team has recorded. You take that file, import it into whichever CRM you're moving to, and your pipeline continues. Nothing disappears."

"I want to be direct about why we don't do data lock-in: it would be a terrible business practice and it would conflict with everything we believe about how to earn client loyalty. If someone stays with Ylopo because leaving would mean losing their database, that's not a relationship — that's a hostage situation. We'd rather earn your continued business by producing results. And if you leave, you leave with everything you built. That's the right way to do it."

"One thing worth knowing: even after you cancel, the leads you generated over your time with Ylopo keep producing closings — sometimes for years. Real estate leads have long cycles. A lead you generated 18 months ago on Ylopo might close six months after you've moved to a different platform, and that commission is still yours because that lead is still in your database. The database you build is a long-term asset, and it belongs to you."

See all the questions

Every question your prospects ask — answered on camera, no scripts, no spin.