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If I cancel Ylopo, do I keep all my leads and data — or does it disappear?

Do You Keep Your Leads If You Cancel Ylopo? — You Asked, We Answered
Contracts & Data Question 25 · Answered by Ge

If I cancel Ylopo, do I keep all my leads and data — or does it disappear?

Ge, Co-Founder and President of Ylopo
Ge
Co-Founder, President & CMO — owns every pricing and product decision at Ylopo
Summary — what Ge covers in this video

Your leads are yours. They don't disappear when you cancel.

Ge is direct: when you cancel Ylopo, your leads go with you. The contacts in your database were generated under your brand, entered into your system, and belong to you — not to Ylopo. Before canceling, you can export your full database and import it into any CRM.

Ge emphasizes this point because it's a common fear: that walking away from a lead gen platform means losing years of accumulated contacts. With Ylopo, that's not the case. The database you built is an asset you own outright, and Ylopo has no claim on it after cancellation.

Your database is yours

Every lead in your Ylopo account is your property — not Ylopo's. Cancel and your contacts come with you, not to Ylopo's servers.

Export before you cancel

Before canceling, export your full lead list from the dashboard. The data is yours and you can import it into any CRM to keep working your pipeline.

No data hostage-taking

Ylopo doesn't impose data lock-in conditions. There are no restrictions on exporting your contacts, and nothing disappears when you leave.

Full Transcript

"This is one of my favorite questions to answer because the answer is so simple: your leads are yours. Full stop. When you cancel Ylopo, you do not lose your database. Your contacts don't get wiped, deleted, or retained by us. Everything you generated while on the platform is your property, and it leaves with you."

"Here's how that works in practice. Every lead that enters your Ylopo system lands in your database under your brand. Those contacts were generated by ads running under your name, driving people to a search portal that has your branding on it. The relationship those leads have is with your business, not with Ylopo. We are the infrastructure that generated the leads and the AI that followed up with them — but the contacts themselves were never ours to begin with."

"Before you cancel, we'd recommend doing a full export of your lead database through the platform dashboard. It's a straightforward download — you get a spreadsheet with your contact information, notes, activity history, and whatever your team has recorded. You take that file, import it into whichever CRM you're moving to, and your pipeline continues. Nothing disappears."

"I want to be direct about why we don't do data lock-in: it would be a terrible business practice and it would conflict with everything we believe about how to earn client loyalty. If someone stays with Ylopo because leaving would mean losing their database, that's not a relationship — that's a hostage situation. We'd rather earn your continued business by producing results. And if you leave, you leave with everything you built. That's the right way to do it."

"One thing worth knowing: even after you cancel, the leads you generated over your time with Ylopo keep producing closings — sometimes for years. Real estate leads have long cycles. A lead you generated 18 months ago on Ylopo might close six months after you've moved to a different platform, and that commission is still yours because that lead is still in your database. The database you build is a long-term asset, and it belongs to you."

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